Solution Designer / Sr Business Analyst / Requirements Management - West Chester PA

Job Title: Solution Designer / Sr Business Analyst
Reports to: Manager or Director of Cross Services Systems Requirements

JOB SUMMARY:
The Solution Designer will be responsible for interfacing with business units to understand their needs, working with various architecture and development teams to create a solution to the business need utilizing application and services infrastructure, and then working with impacted development and testing team(s) to ensure successful delivery of the proposed solution. Projects will include working with business needs for Video, High Speed Data, Digital Voice and other emerging technologies. The successful candidate will have excellent communication skills, both written and verbal, and a background in architecture and business/system analysis. Proven experience in requirements gathering techniques, use case definition, architecture diagramming, sequence diagrams, test planning/execution and system requirement analysis.

The main responsibilities is the job will be gathering requirements and translating those requirements into high level/conceptual designs in these two documents:

SAID - Scope Architecture Impact, Delivery document
Solution to meet PRD (Product Requirements Document/Business case)
Existing/Future Processes
Systems/Group impacted, system effort estimates
Typically a PowerPoint presentation

SRD - Solution Requirements & Design Document
High level uses cases to fulfill SAID processes
Functional requirements by system
UI requirements (mock-ups)


ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: *
• Collaborate with business units requesting systems changes to clarify and document business requirements and business process flows
• Work with business to identify ROI of proposed changes/enhancements to systems
• Partner with Architecture and Development teams to identify feasible solutions and Services that meet the business need
• Document requirements, use cases, architecture diagrams, and sequence diagrams
• Conduct user interviews, JAD sessions, and other forums to define and capture requirements and design of the solution
• Collaborate with application development and test teams to ensure that use cases and system requirements are understood and actionable
• Utilize requirements management tools to maintain traceability between requirements, design elements, and development work
• Present solutions to executive leadership, business requesters, architects, development and testing teams
• Make informed decisions and choices based upon priority, business necessity and bottom line impacts
• Assess work effort, provide timelines for completion of work and deliver within set expectations
• Creates regular status reports

Creating and Delivering Solutions
• Solves complex problems; takes a new strategic and/or tactical perspective on existing solutions
• Is creative in approaching issues and opportunities
• Proven ability to successfully handle multiple projects at one time and delegate tasks to available team members as necessary; drive successful outcome with minimal supervision
• Responds to demands created by diverse tasks, complicated assignments and/or fluctuating volume of assignments by putting in time and effort necessary to complete the work
• Ability to produce the desired result in accordance with specified standards and department metrics
• Completes work assignments accurately and without substantive errors
• Assures that all aspects of each work assignment are present and properly organized
• Assumes responsibility for quality assurance of their own work
• Owns the project and problem resolution

Working Relationships
• Make informed decisions and choices based upon priority, business necessity and bottom line impacts
• Proven ability to understand all aspects of the business need and key business drivers and translate into technical solutions that help anticipate and facilitate possible future business needs
• Identifies issues, assesses and communicates risks and mitigations; recognizes and engages escalation efforts as needed
• Proactively attempts to resolve issues before they become issues and/or escalations
• Ability to develop, maintain and strengthen partnerships with others
• Strong personal leadership skills: interpersonal communications, collaboration, and negotiation
• Must be able to use resolution skills to negotiate "win-win" solutions
• Contributes to the achievement of team goals; team player and team leader
• Encourages and coaches the exchange of ideas amongst all members of the team
• Explains difficult concepts, persuades, and negotiates with individuals with diverse backgrounds and business interests to adopt a point of view
• Keeps others fully informed using all available means demonstrating responsiveness and follow-through to customer needs

Minimum Qualifications:
• College/University graduate or equivalent experience
• Minimum 5-7 years writing IT requirements experience in a complex work environment
• Minimum 8-10 years working in IT with SDLC
• Proficiency in documenting Use Cases, Requirements, Activity Diagrams and Sequence Diagrams in a technical environment
• Understanding of SOA and experience writing requirements in a SOA environment
• Experience, leading creating and working with detailed architecture diagrams and design tools Experience conducting JAD/RAD/AGILE /Waterfall scrum sessions
• Strong analytical, critical thinking and problem solving skills
• Advanced proficiency with use of Microsoft Office applications including, Word, MS Project, Excel and Visio and other tools that facilitate the requirements gathering and design phases of the SDLC
• Ability to work and deliver under the pressure of deadlines and commitments to the customer
• Demonstrates professionalism in all areas of work
• Proficient at time management and meeting deadlines and flexible with changing priorities

Additional Preferred Qualifications:
• BA/BS or Associate degree in Computer Science or related field
• Experience in cable, telecommunications, and/or wireless
• Experience writing code as a software developer
• CBAP Certification
• DOORS experience or other requirements management and traceability tools

Overview of CEI

Founded in 1992, CEI provides IT contracting, project services and outsourcing to clients across the United States, including over 60% of the Fortune 50. Headquartered in Pittsburgh, PA, the company maintains satellite offices in Westlake Village, CA; New York, NY; Indianapolis, IN; and Richmond, VA. CEI also operates a state-of-the-art outsourcing and development center in Chennai, India. CEI is currently attained SEI CMMi Level 5. The company incorporates CMM and CMMI practices with agile development processes in its exclusive Global Agile Development approach to project services. This approach enables CEI to deliver solid application development and management services while remaining agile to address changing requirements and foster communication between clients and development teams. Positioning itself for future solutions innovation, CEI has partnered with Carnegie Mellon University on the eSourcing Capability Model for Service Providers (eSCM-SP) for achieving world-class IT outsourcing services. CEI is the first mid-sized company to pilot the model throughout its US and Indian operations.

Fast Facts for CEI

Founded in 1992, Headquarters in Pittsburgh, PA, $36M revenues, 400+ employees, Inc. Magazine's Inc. 500 honoree, VARBusiness 500 honoree, Smart Partner Magazine's, Sm@rt 100 honoree, Pittsburgh Technology Council's Technology 50 honoree, Pittsburgh 100 honoree.

CEI has clients across the United States, including over 60% of the Fortune 50.
CEI partners with leading technology innovators.
CEI has internal and consulting jobs in the latest IT technologies.
CEI has 17 years experience in IT staffing and placement.
CEI also offers complete benefits and green card sponsorship.

Giridhar Ram
Regional Resources Manager
Computer Enterprises, Inc.
Manor Oak Two
1910 Cochran Road, Suite 230
Pittsburgh, PA 15220
Tel: (804) 381-6799
Fax: (412) 341 3891
Email: gram@ceiamerica.com
IM: gdram@hotmail.com
http://www.ceiamerica.com/
http://www.linkedin.com/in/gdram